Receptionist Call Center - Casual - Clarkston Medical Group

Responsibilities

• Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file.
• Arranges appointments and registers patients, ensuring that all demographic information is current.
• Answers non-medical questions and gives routine non-medical instructions.
• Answers and screens telephone calls and takes messages.
• Collects, verifies, and enters into the billing system all insurance and third-party resources for payment.
• Verifies accuracy of billing data and resolves any discrepancies.
• May coordinate insurance verification and perform precertification with insurance companies.
• May prepare charge tickets and receive co-payments for office visits.
• Monthly completion of Eagle training.
• Other duties as assigned.

Requirements

• High school diploma or the equivalent.
• Previous experience or education in a health-related field helpful.
• Ability to work with all ages.
• Basic office skills such as typing and filing.
• Good organizational skills.

Schedule

Per Diem

• Daily work times: 8:00 AM – 5:00 PM
• Weekends: Yes