Receptionist (Bilingual - English/Spanish)

Position Summary

Receptionists are required to answer and transfer incoming calls in a professional and timely manner. All incoming calls must be filtered, with the information given by the caller, and transferred accordingly. Our incoming calls are from (but not limited to) existing clients, possible new clients, medical providers, insurance companies, judges’ offices, other attorney offices, etc.

Essential Job Functions

• Answer incoming calls.
• Filter calls (According to what the caller needs) promptly and accurately.
• Use our computer/internet system to search for cases and files.
• Transfer calls.
• Perform other related duties as assigned.

Experience/Requirements

• Full-time, 9:00 am to 6:00 pm, M-F.
• Available to work some holidays.
• High school/GED diploma required.
• Prior experience as a receptionist and/or job related to customer service.
• Bilingual (not required) is preferred.
• Strong customer service skills.
• Legal experience, including experience with clients, is preferred.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Able to manage a heavy workload in a fast-paced environment.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

Firm Benefits

• Competitive Wage
• Paid Time Off, Holiday, Bereavement, and Sick Time
• 401K Retirement Savings Plan with Firm match
• Group Medical/Dental/Vision Plans
• Employer-Covered Supplemental Benefits
• Voluntary Supplemental Benefits
• Annual Performance Reviews

Equal Opportunity Statement

Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion.

Employment Information

• Employment is at will.
• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
• If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
• Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.