receptionist

About the role

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Core duties and responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Ensures the patient feels welcome.
• Obtains appropriate consent for release of medical records and documents in patient record, log or files/indexes.
• Takes referrals from physicians and physicians’ offices.
• Schedules appointments based on diagnosis and other pertinent data.
• Prepares patient charts.
• Appropriate knowledge of scanning and indexing.
• Responsible for maintaining the necessary supplies for the functioning of the office.
• Accurately enters patient demographic information into computer, files and records patient information accurately and timely.
• Transcribes and other records received are placed into patient charts and/or sent to primary care physician or referring physician in a timely manner.
• Familiar with close of day policy and procedures.
• Assists in other areas of department and corporation as needed, completing other duties as assigned.

Physical requirements

• Sitting for long periods of time.

Working environment

• Cognizant of environmental factors, infection control issues to maintain a clean safe and functional work environment.

Skills and abilities

• Efficient in the operation of office equipment including computers, fax, copiers, and telecommunications systems.
• Must have excellent verbal communication skills.
• Ability to answer, prioritize and triage telephone calls calmly and professionally.
• Ability to manage multiple tasks simultaneously.
• Highly motivated, organized, and attentive to detail.
• Ability to work based on operational needs of the department.
• Possess ability to relay information, and deal tactfully and harmoniously with others.
• Basic computer skills required.

Additional job description

• Scheduled Weekly Hours: 40
• Exempt/Non-Exempt Shift: United States of America (Non-Exempt)
• Company: CCMC Camden Clark Medical Center
• Cost Center: 8074 CCMC Medicine Rheumatology
• Address: 602 Division Street Parkersburg West Virginia
• Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.