RECEPTIONIST

Ref # 52632 | Full-Time | Cross Roads, Texas

About Us

At Village Veterinary Center in Cross Roads, Texas, we have built our practice since 2016 around the core mission of nurturing the human-animal bond and treating every pet like our own. Our commitment to compassionate, high-quality care is reflected in our excellent 4.8-star community Google rating. When you join us, you become a partner in providing full-service small animal medicine, including comprehensive wellness, prevention, and urgent care.

We believe that the quality of care we provide is directly related to the support we give our teammates. As part of a larger network dedicated to veterinary excellence, you will find a culture focused on continuous growth and professional development. We offer resources and mentorship designed to help you succeed, whether your goal is becoming a credentialed technician, moving into leadership, or simply refining your clinical skills. You will have access to training programs and educational opportunities that help you achieve your unique career aspirations in veterinary medicine.

Village Veterinary Center offers a comprehensive range of medical services designed to meet the advanced needs of the Cross Roads community. Our services include robust testing and diagnostics, surgical procedures, and advanced care options. We ensure that our veterinarians have the tools needed to practice high-level medicine, including support for utilizing internal specialty consultations when complex cases demand expert insight. You will practice progressive small animal medicine focused on achieving the best possible outcomes for every patient, from routine preventative care to time-sensitive urgent care situations.

Cross Roads, Texas, offers a dynamic and welcoming setting for you to build your professional life. Located conveniently off US-380, the area is accessible and growing, placing you close to the benefits of a larger metropolitan area while retaining a distinct community feel.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Pay

$15–$20 per hour based on experience.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks: Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.