Receptionist

Receptionist Job Responsibilities

• Greet and act as liaison with vendors and guests
• Prepare outgoing mail, USPS or Fed Ex
• Answering and routing all incoming calls; taking messages
• Assists visitors and customers with general questions
• Aids management with correspondence, photocopying, scanning, binding or other administrative duties as needed
• Aid Office Manager in coordinating events
• Document production and filing
• Determines which local markets should be canvassed for prospective members
• Aid in Microsoft, Excel, PowerPoint projects and Canva
• Perform other duties assigned by supervisor or manager
• Directs visitors and callers to the appropriate staff member utilizing employee and department directories
• Be familiar with procedures for handling all aspects of customer inquiries, complaints, or disputes
• Responsible for the gathering and management of data pertaining to new membership registration and keeps record up to date
• Ensure reception area is tidy, clutter free and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Contributes to team effort by accomplishing related tasks as needed, and in a timely manner

Qualifications/ Skills

• 1-2 years administrative experience preferred
• Must be proficient in the use of Microsoft word, Outlook, Excel, PowerPoint and Canva
• Must possess excellent verbal and written communication skills
• Must be a extremely organized, efficient and detail-oriented
• Must be highly motivated, goal driven and self-starter
• Able to handle multiple tasks simultaneously
• Able to answer telephone in a profession manner

About Troon

Troon, founded in 1990 and headquartered in Scottsdale, AZ, is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. With over 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values emphasizing being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals opportunities to grow and succeed within a globally respected organization.