Receptionist

About the role

The Women's Imaging Center, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their growing team. The ideal candidate is highly organized, detail-oriented, and committed to exceptional patient care service. This individual is comfortable managing multiple responsibilities, including patient intake, scheduling, insurance verification, and payment collection, while ensuring accuracy and efficiency in all aspects of front desk operations.

Responsibilities

• Greet and assist patients with professionalism, warmth, and compassion
• Manage patient check-in and check-out processes using the Electronic Health Record (EHR) system
• Accurately collect, verify, and update patient demographics and insurance information
• Verify insurance eligibility and ensure patients are scheduled appropriately within network guidelines
• Select correct insurance package and ensure in-network status
• Collect Card on file and Co-pay collection, in accordance with billing policies
• Schedule, confirm, and coordinate patient appointments and follow-up visits
• Answer incoming calls and assist patients with inquiries, scheduling, and general support
• Prepare patient charts and ensure all required documentation is complete prior to appointments and refile charts
• Ensure patients are scheduled correctly per insurance and within the correct timeframe
• Escort patients to clinical areas and provide basic exam preparation instructions
• Maintain strict confidentiality and protect patient health information at all times following HIPAA guidelines
• Follow all practice policies, procedures, billing guidelines, and other assigned duties

Requirements

• Minimum 2+ years of medical office or healthcare experience required
• Prior Radiology Imaging center experience preferred
• Previous patient care experience required
• Proficiency with Electronic Health Record systems (Athena, Epic, MyChart, or similar) preferred

Qualifications

• Strong verbal and written communication skills
• High attention to detail with the ability to multitask
• Dependable, punctual, and team-oriented

Skills

• Ability to sit, stand, and walk for extended periods throughout the workday

Benefits

As a full-time team member, you will have access to a range of benefits to include:

• Health Care Plan (medical, dental & vision)
• Retirement Plan with a generous company match
• Life Insurance
• Paid Time Off (because we work hard and play hard)
• Short-Term (at no cost to you) and Long-Term Disability

Pay

The hiring range for this position is $19-22.50/hr.

Schedule

This position is primarily based in Lakewood, but candidates must be willing to travel to other locations (Cherry Creek, Westminster, and Highlands Ranch) as needed.