Receptionist

About the Role

We are seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our patients, residents, their families, and our community. We are guided by our CAPLICO core values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second (Employee First!), and Ownership. If these core values resonate with you, we encourage you to apply.

Responsibilities

• Welcome visitors and answer incoming calls in a warm, pleasant, and professional manner.
• Maintain a clean and neat reception area.
• Provide a welcoming environment for residents, staff, and all visitors.
• Maintain up-to-date knowledge of the services provided.
• Greet visitors courteously and direct them to the appropriate area or personnel; answer routine questions.
• Operate paging/telephone system and answer incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Take detailed messages when appropriate and ensure messages are relayed promptly to the intended person.
• Prepare outgoing mail for pickup and sort/distribute incoming mail to departments.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating a computer, copier, postage meter, fax machine, intercom, and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets, and email.
• Preferred: High School diploma or GED.