Receptionist

Responsibilities

• Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and/or concerns according to company policies
• Answering telephones
• Scheduling appointments
• Maintaining appointment book
• Confirming appointments
• Following up on no shows/cancellations of appointments
• Registering patients on sign-in sheet
• Chart filling
• Cash handling
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients
• Perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDMS
• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
• All other duties as assigned

Qualifications

• Some training or experience in using multi-line phones and computers