Receptionist

Company Overview

Established in 1981, Rainbow Restoration offers home and commercial restoration emergency services, carpet cleaning, and construction services with over 400 locations worldwide. The company’s mission is to improve the lives of customers and employee family members, emphasizing Respect, Integrity, Customer focus, and fun.

Role Overview

This administrative position supports management and staff by handling office management, clerical duties, receptionist tasks, bookkeeping, and project‑based work to keep daily operations running smoothly. The role requires exemplifying the company’s values and providing courteous service to customers and team members.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Assist with the scheduling of services.
• Perform clerical duties as required, including mail processing and customer/job data entry.
• Notify customers of service call status and follow up after work is completed.
• Call potential customers to explain company services and solicit business.
• Bill customers for work performed and collect all monies (accounts receivable).
• Pay vendors for services used (accounts payable).
• Perform other duties as required, which may include job functions outside the normal scope of duties.

Requirements

• Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel) and other software.
• Experience with QuickBooks.
• Familiarity with Xactware software is helpful but not mandatory.
• Ability to learn new computer software.
• Strong written and verbal communication skills.
• Detail‑oriented with strong data entry abilities.
• Professional appearance and personality.
• Team player who can also work independently.
• Willingness to train supporting team members (stewardship).
• Career‑minded mentality, planning for future positions/ownership.

Pay

• Administrative Assistant (entry level/minimal experience): $14.50–$15.50 per hour.
• Administrative Assistant 1: $16–$18 per hour.
• Administrative Assistant 2: $18–$20 per hour.
• Bookkeeper / Manager: $20–$25+ per hour (competitive based on experience).