Receptionist

About the role

Pinnacle Treatment Centers is a growing leader in addiction treatment services, providing care across the nation and impacting the lives of over 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities through comprehensive treatment.

Responsibilities

• Welcome visitors/patients by greeting them in person or on the telephone; answer or refer inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to the supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guests doing, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.

Requirements

• HS diploma/GED or verifiable work experience in lieu of education.
• One (1) year of experience in an office setting; experience in the medical field a plus.
• Valid driver’s license in good standing.
• Ability to travel up to 10% as needed.
• Preferred Associate’s degree.
• One (1) year experience working in substance use and/or mental health field.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• SUBSTANCE USE DISORDER TREATMENT AND RECOVERY LOAN REPAYMENT PROGRAM (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Qualifications

• HS diploma/ GED or verifiable work experience in lieu of education.
• One (1) year of experience in an office setting; experience in the medical field a plus.
• Valid driver’s license in good standing.
• Ability to travel up to 10% as needed.
• Preferred Associate’s degree.
• One (1) year experience working in substance use and/or mental health field.

Skills

• Excellent customer service skills.
• Strong organizational and administrative skills.
• Effective communication skills.
• Basic computer skills, including Microsoft Office.

Pay

Competitive salaries.

Schedule

Schedule: 5:30 am - 2:00 pm.