Receptionist

Pape’ Machinery, the premier capital equipment dealer in the West, is looking for an energetic Receptionist to join their team in Kent, WA and provide an exceptional customer experience. At Pape’, we invest in your growth through robust training programs and continuous support.

About the role

As our Receptionist, you will be the face and voice of our branch, ensuring customers receive an excellent experience and their needs are met. You will perform various administrative duties to support the branch and managers, including assisting with accounts payable inquiries, expense reporting, taking customer payments, and preparing bank deposits.

To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.

Responsibilities

• Serve as the first point of contact for customers, providing an excellent experience
• Perform administrative duties to support the branch and managers
• Assist with accounts payable inquiries and expense reporting
• Process customer payments and prepare bank deposits
• Maintain good relationships with internal and external customers

Requirements

• Excellent verbal and written communication skills
• Above-average typing and computer skills, including experience with Microsoft Outlook, Word, and Excel (Salesforce experience preferred)
• Exceptional organizational skills and attention to detail
• Ability to multi-task and work in a fast-paced environment

Pay

$21.19–$29.66/hour (depending on experience)

Benefits

• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision, and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance; Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training; Tuition Reimbursement for Training Programs
• Progressive Vacation Plans (80 hours in first year, prorated for new hires; tiers based on seniority)
• Sick Leave (1 hour for every 30 hours worked)
• 7 paid holidays each year
• Advancement opportunities with a focus on promoting from within
• Stability and reputation as a family-owned, fourth-generation company with over 85 years of experience
• Access to the largest equipment and parts inventory in the West
• Open-door policy where your voice is heard and opinions matter