Receptionist

Key Responsibilities

• Greet, welcome, and direct visitors in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Notify staff members of visitor arrivals
• Maintain the reception area to ensure a clean, safe, and organized environment
• Manage building access by following security procedures, maintaining visitor logs, and issuing badges
• Maintain and update employee and department directories
• Respond to inquiries or direct them to the appropriate personnel
• Operate and manage the telecommunications system
• Document and communicate actions, irregularities, and ongoing needs to support team continuity
• Create visitor reports and manage building access requests
• Maintain logs and documentation for incoming and outgoing correspondence
• Support team objectives by completing additional tasks as assigned

Qualifications

• A high school diploma or equivalent
• Prior experience in a business professional setting as a receptionist, front desk associate, or hospitality role
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional demeanor with strong customer service skills
• Proficiency in basic office software and phone systems
• Ability to handle sensitive information with discretion

Compensation and Benefits

The Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Opensity is an Equal Opportunity Employer.