Receptionist

At Animal Medical Center of Highland Village, our mission since 2002 has been to assemble a dedicated veterinary health care team committed to providing exceptional client service and care. When you join us, you step into a practice that the community truly trusts, evidenced by our excellent 4.8-star Google rating. We treat every pet like our own, ensuring the highest standards in Wellness, Advanced Care, and Urgent Services.

We believe in creating an environment where every teammate can grow and achieve their professional aspirations. You will be part of a larger network that emphasizes continuous education and dedicated workflow support, ensuring you can focus entirely on patient care. As you settle into our culture, you will find programs in place to help you reach your specific career goals, whether that involves becoming a credentialed technician, moving into leadership, or deepening your skills in a specific medical area.

You will practice comprehensive, full-service medicine ranging from preventative wellness protocols to complex surgical procedures. Our facility is equipped to handle advanced care, detailed testing and diagnostics, and critical urgent care cases during business hours. This broad spectrum of services means you will have the opportunity to utilize your skills across all aspects of small animal veterinary medicine.

Highland Village is ideally situated within the greater Denton, TX area, offering the perfect blend of suburban tranquility and easy access to major metropolitan amenities. Denton itself is known for its energetic atmosphere and cultural events, providing plenty of options for recreation and relaxation.

About the role

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Pay

The pay range for this position is $15-$17 per hour based on experience.

Benefits

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP).
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Support for your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks: Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture.