Receptionist

Responsibilities

• Greet all customers and answer incoming calls in a polite and timely fashion.
• Absorb and direct calls to appropriate associates.
• Make outbound calls to customers regarding their order status.
• Absorb and assist customers looking to pick up/drop off parts/machines.
• Process cash, check and credit card payments and returns.
• Complete end of day AR requisition procedure.
• Create sales orders for miscellaneous parts and novelties.
• Receive, sort and forward incoming mail.
• Filer and accurately maintain paper files.
• Order and maintain inventory of branch office supplies.
• Work with and schedule vendors for miscellaneous facility repairs and maintenance items.
• Order, sell and maintain accurate inventory of CAT retail merchandise and apparel.
• Code accounts payable invoices and credit memo’s, match invoices to backorder paperwork.
• Perform various clerical duties including preparing documents/reports.
• Absorb and assist department managers in coordinating onsite events.
• Perform related duties as assigned.

Qualifications

• High school diploma or (GED) equivalent, with college or trade school preferred.
• 3-5 years of experience as a receptionist/administrative assistant preferred.
• Proficient in the use of a computer and related software (Word, Excel, Etc.).
• Strong written and verbal communication skills.
• Strong problem-solving skill and be detail orientated with a high level of accuracy.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Excellent organizational skills.
• Ability to work in a dynamic, fast paced environment.

Pay

Pay Rate: $20.00 per hour.

Schedule

This position is based out of Milton, MA.