Receptionist
About the role
Join our team of healthcare professionals at Haywood Family Practice - Asheville in an office that provides comprehensive primary care services to patients ages 4+.
Responsibilities
- Greets visitors and communicates with patients and providers.
- Captures and updates patient demographics and insurance information.
- Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
- Completes pre-appointment checklists and prepares accordingly.
- Places, answers, and directs phone calls and distributes messages.
- Retrieves and distributes answering service messages.
- Keeps office area neat and tidy.
- Maintains log of needed office supplies.
- Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
- Schedules referrals for patients to be seen by other physicians/specialists as ordered.
- Sends all records needed and notifies patients as needed.
- Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.
Requirements
Medical front office experience preferred. Knowledge of medical terminology preferred. Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Qualifications
A high school diploma or equivalent is preferred.
Skills
Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
Benefits
Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Pay
Base compensation is offered along with comprehensive benefits.
Schedule
Monday-Friday, 8am - 5pm.
Company Information
We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers Comprehensive Benefits:
- Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period
- Tailored benefit options for part-time and PRN employees
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Health & Fitness Center Access: www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center
EEOC Statement
Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.