RECEPTIONIST

Howard County General Hospital is a private, not-for-profit, community health care provider governed by a community-based board of trustees. We offer advanced, innovative technology with the collaboration and teamwork typically found in a community hospital, along with exceptional employee development programs for unlimited career growth potential.

About the role

The Receptionist is responsible for greeting and directing all patients, visitors, and staff upon entering or calling the hospital. Ensures visitors obtain a visitor pass upon entering the lobby. The role assists indirectly in providing patient care by maintaining a safe, healthful, and pleasant environment. Strong customer service skills are required to effectively communicate with patients, visitors, and staff.

Responsibilities

• Greet and direct patients, visitors, and staff entering or calling the hospital.
• Issue visitor passes upon entry to the lobby.
• Ensure a safe, healthful, and pleasant environment.
• Communicate effectively with patients, visitors, and staff to provide excellent customer service.

Requirements

• High school diploma or equivalent.
• One (1) year of customer service experience.
• Basic knowledge of Microsoft Office package.

Schedule

• Casual/On Call
• Evening shift (minimum 1 hour weekly)

Pay

Salary range: $17.37/hour – $28.68/hour. Compensation is based on equity and experience for roles of similar scope and responsibility.

Benefits

• Full medical, dental, and vision plans.
• Retirement plans.
• Paid time off (PTO).
• Tuition reimbursement for you and your dependents.
• Employee Referral Program Bonus.