Receptionist

About Holliday Ingram

Our mission is for everyone in South Carolina to experience a closing done right. We put that mission into practice by communicating well, proactively solving problems, and honoring the importance of every closing. We are a relationship-driven company, and every person on our team contributes to the experience our clients have with us. Our Values Guide How We Work: LOVES THROUGH SERVICE | LISTENS WITH HUMILITY | LEADS IN INTEGRITY.

Responsibilities

• Welcome clients, agents, visitors, and guests with a warm and professional presence.
• Answer and direct incoming calls and digital inquiries, ensuring questions are routed to the appropriate team member.
• Monitor and respond to group inboxes and follow up on messages in a timely manner.
• Help coordinate client appointments, meetings, and closings while maintaining confidentiality and a professional environment.
• Prepare conference rooms and client spaces for meetings and closings.
• Obtain and organize documents needed for meetings and closings.
• Communicate with clients and agents by phone as needed to confirm appointments or address questions.
• Receive, organize, and distribute mail and packages.
• Coordinate client and agent pickups and other office deliveries.
• Assign new orders according to established procedures.
• Monitor office and conference room needs and order supplies as needed.
• Notice what needs to be done and take initiative to help keep the office running smoothly.
• Support the Greenville team with other administrative and client-service needs as assigned.

Requirements

• High school diploma or equivalent required; Associates degree or higher, preferred
• Previous customer service, hospitality, administrative, reception, or other client-facing experience preferred
• Warm, professional, and genuinely enjoys helping people
• Excellent verbal and written communication skills
• Dependable and consistent, with strong attention to detail
• Able to stay calm, courteous, and composed when things get busy or unexpected issues arise
• Comfortable managing multiple priorities and interruptions without losing track of details
• Proactive and observant, with the ability to recognize what needs to be done without always being asked
• Comfortable learning and using technology, including Microsoft Office and phone/digital communication systems
• Able to handle confidential information with discretion
• Professional appearance and demeanor

Benefits

• Competitive wages
• Group health insurance including vision, dental and LTD
• 401(k)
• Paid time off and holidays
• Collaborative, relationship-focused work environment and growth opportunities

Schedule

Full-time, Monday-Friday, typically 8:45 AM-5:00 PM with some flexibility to accommodate business needs. Location: Greenville, SC | In-office.