Receptionist
Job Summary
The Diagnostic and Rehabilitation Center Receptionist primary function is to manage patient and visitor flow at the Diagnostic and Rehabilitation Center reception desk. Proactively takes initiative to make patient and visitor contact and determine service needs.
ESSENTIAL FUNCTIONS
- Greeter – welcomes patients, family members, and visitors in a courteous, professional manner.
- Directs patient to his/her destination
- Resource – serves as a resource to patients and visitors. Knowledgeable regarding area physicians, their locations, community services and resources. Answers patient and visitor questions.
- Patient record/registration – assists patients and directing to Registration.
- Lobby area – keeps lobby, restrooms, and coffee area straightened and clean of clutter. Maintains a selection of current magazines and newspapers. Notifies housekeeping of any cleaning issues, spills or other needs.
- Miscellaneous duties – during downtimes works on miscellaneous projects for the Diagnostic and Rehabilitation Center such as inputting scores into patient satisfaction dashboard. Assist with front desk tasks (i.e. phones, faxes, etc.) as needed.
Qualifications
- High School Graduate / GED
- 2 years administrative/office/hospitality experience preferred.
Benefits
HCA Florida Gulf Coast Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Note: Eligibility for benefits may vary by location.
About the Hospital
HCA Florida Gulf Coast Hospital is a 238-bed acute care hospital. For 40 years, we have served Bay County and the surrounding communities. We are an accredited facility offering comprehensive care. This includes advanced cardiac assessment and treatment. We offer certified women's services. Our hospital has dedicated spaces for adult and pediatric emergency services. We are certified in Advanced Primary Stroke Care. Our hospital is accredited as a Comprehensive Breast Care Center. We are the area's only Accredited Chest Pain Center with Primary PCI and Resuscitation. Other services that we offer include orthopedic care and joint replacement, robotic surgery, cardiac, vascular, and interventional services. We are home to the only Pediatric ER in the community. We have the only Level III Neonatal Intensive Care Unit (NICU) and Pediatric Intensive Care Unit in the region. Together, we continue to raise the bar in healthcare.
About HCA Healthcare
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Equal Opportunity Employer
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.