Receptionist

About the role

As a Receptionist, you will be the first point of contact for many of our visitors, patients, and families. Your exceptional communication skills, attention to detail, and warm demeanor will set the tone for a positive experience at our facility.

Responsibilities

• Greet patients, families, and visitors, and direct them to their destinations
• Handle inbound and outbound phone calls, and respond to voicemails
• Manage patient and visitor arrival and departure processes, including check-in and check-out procedures
• Coordinate with other departments to ensure smooth operations and optimal patient care
• Maintain accurate and up-to-date records and reports
• Provide administrative support to the clinical and non-clinical teams as needed

Requirements

• High school diploma or equivalent required
• 2 years of experience preferred, but not required
• Ability to work in a fast-paced environment with multiple priorities
• Excellent communication, organizational, and time management skills
• Familiarity with medical terminology and HIPAA regulations