Receptionist

Responsibilities

• Answer and route incoming telephone calls promptly and professionally.
• Welcome residents, visitors, vendors, and guests while providing exceptional customer service.
• Direct visitors to the appropriate departments and assist with general inquiries.
• Perform clerical and administrative duties, including filing, copying, scanning, and data entry.
• Maintain the front reception area in a clean, organized, and professional manner.
• Absorb and support various departments with administrative tasks as needed.
• Perform other duties as assigned.

Qualifications

• A high school diploma or GED is required.
• Previous receptionist, administrative, customer service, or clerical experience is preferred.
• Proficiency with Microsoft Office (Word, Outlook, and Excel) and standard office equipment is required.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills with the ability to multitask and prioritize responsibilities are necessary.
• A professional appearance and positive attitude are required.
• The ability to work independently and as part of a team is important.
• Flexibility to work evenings, weekends, and holidays as needed is required.
• Previous experience in a skilled nursing, rehabilitation, long-term care, or healthcare setting is a plus.