Receptionist

About the role

Be a part of the Belmont Village Rancho Santa Fe Legacy! Become one of the first team members at Belmont Village Rancho Santa Fe - our brand-new premier San Diego senior living community. We're building a best-in-class team to greet residents and their guests while creating a warm, seamless experience each day.

Responsibilities

• Greet residents, visitors and staff warmly
• Manage and direct incoming phone calls efficiently and professionally
• Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
• Log and coordinate distribution of packages as appropriate
• Collaborate with various departments to promote effective communication
• Maintain an organized workspace to promote efficiency and preserve first appearance impressions
• Aid the Concierge with maintaining the resident transportation schedule and managing event RSVPs and guest meal reservations
• Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Qualifications

• High School diploma or equivalent
• Prior experience with a multi-line phone system and demonstrated professional phone etiquette
• Demonstrated proficiency utilizing software applications to perform job-related tasks
• Clear verbal and written English communication skills
• Advanced critical thinking and organizational skills
• Initiative and a professional, pleasant, and team-oriented attitude
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Benefits

Beneath the Responsibilities and Qualifications, there is a section detailing the benefits available to full-time employees, including medical, dental, vision, mental health, and prescription benefits, Paid Time Off, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.

About the Company

Founded in Houston in 1997, Belmont Village is an integrated developer, owner, and operator of high-quality senior living communities, with more than 5,000 employees and 5,000 units. Our 35 locations across the country and in Mexico City provide award-winning independent, assisted living and memory care programs. We are proud to collaborate with UC San Diego, USC, UCLA, and Baptist Health South Florida to innovate programs for cognitive health and life enrichment. Belmont Village is a market leader in major markets including the San Francisco Bay Area, Los Angeles, San Diego, Chicago and South Florida. Renowned for distinctive design, high standards of life and safety, and reputation for leading edge, quality programming, Belmont Village has been certified as a Great Place to Work® since 2018 and has been recognized by U.S News & World Report as Best in Senior Living.

EEO Statement

Belmont Village Senior Living is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.