Receptionist

About the role

Join us at Open Interviews - Tuesday - 1pm-3pm - No appointment needed
Full-Time - Thursday: 3pm-11pm, Friday: 3pm-11pm & Saturday: 7am-11pm

Responsibilities

• Greet residents, visitors and staff warmly
• Manage and direct incoming phone calls efficiently and professionally
• Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
• Log and coordinate distribution of packages as appropriate
• Collaborate with various departments to promote effective communication
• Maintain an organized workspace to promote efficiency and preserve first appearance impressions
• Assists the Concierge with maintaining the resident transportation scheduled and managing event RSVPs and guest meal reservations
• Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Qualifications

• High School diploma or equivalent
• Proven experience with a multi-line phone system with demonstrated professional phone etiquette
• Demonstrated proficiency utilizing software applications to perform job-related tasks
• Must be able to communicate clearly in verbal and written English
• Demonstrates initiative with advanced critical thinking skills
• Proven administrative and organizational skill set
• Professional, pleasant and team oriented attitude
• Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Belmont Village Perks

• Career Growth and Training programs led by Belmont Village subject matter experts
• BV Cares direct employee support program for severe and unexpected hardships
• Exclusive discounts and offers from leading retailers and brands
• Complimentary unlimited continuing education courses
• Celebration of Employee Milestones and Achievements
• Referral bonus opportunities

About the Company

BELMONT VILLAGE PERKS
Career Growth and Training programs led by Belmont Village subject matter experts
BV Cares direct employee support program for severe and unexpected hardships
Exclusive discounts and offers from leading retailers and brands
Complimentary unlimited continuing education courses
Celebration of Employee Milestones and Achievements
Referral bonus opportunities

About Belmont Village Senior Living

BELMONT VILLAGE Senior Living owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. Our diverse teams are composed of servant leaders who thrive in hands-on, fast-paced, and physically active roles. Our most successful team members are deeply committed to serving seniors and align closely with our core values: Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. With a strong strategic development plan in place, Belmont Village is proud to provide a wide range of opportunities for internal growth and career advancement.

Benefits

• Medical, dental, vision, mental health, and prescription benefits
• Paid Time Off
• 401(k) savings with employer match
• Short-term disability
• Long-term disability
• Life insurance

EEO Statement

BELMONT VILLAGE Senior Living is proud to be an Equal Opportunity Employer. #INDOTH #SocialJobs