Receptionist

About the Company

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer clients a comprehensive portfolio of solutions built on innovative thinking and personal service.

About the Role

Hybrid work schedule with in-office requirement.

Greet vendors, customers, job applicants, and other visitors, and arrange for transportation services when required. May operate a switchboard to route incoming calls and place outgoing calls.

Responsibilities

• Greet and direct vendors, customers, job applicants, and other visitors.
• Answer, screen, and route incoming calls; take messages when caller does not want voicemail.
• Notify employees when customers and visitors arrive.
• Assist job applicants who have arrived for interviews.
• Assist customers and visitors in operating the lobby phone for outgoing calls.
• Page employees or other personnel when necessary.
• Receive incoming packages for disbursement within the company.
• Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent combination of experience and education.
• Two (2) or more years of related work experience.

Skills

• Excellent communication skills and telephone etiquette.
• Capable of dealing with the public and employees on a professional and friendly basis.
• Good planning, organizational, and prioritization skills.
• Basic knowledge of MS Windows, Word, and Excel.

Benefits

We provide comprehensive, high-quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. For more information on Alliant Insurance Services' benefits, visit www.alliant.com/about/careers/benefits.