RECEPTIONIST

Job Description

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.

Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.

Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.

Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Benefits

• Competitive Compensation
• Comprehensive Health & Wellbeing Benefits including Medical, Dental, Vision insurance, and Employee Assistance Program (EAP).
• Financial Security with 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for Professional Development including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network with discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About the Role

This is your opportunity to join a dedicated team delivering the highest standard of small animal medicine. Collaboration is key among our eight doctors and the dedicated medical teammates who support them. While we operate independently, we are connected to a network committed to your professional development.

Company Overview

Towne Animal Clinic is a practice that has been a cornerstone of veterinary care in Leesburg, VA, since 1985. Our mission is to provide personalized, compassionate medicine that fosters the bond between our clients and their pets. We respect your professional role and believe strongly in listening carefully to concerns and communicating thoroughly about advanced care options. The community clearly trusts our approach, reflected in our excellent 4.8-star Google rating. This is your opportunity to join a dedicated team delivering the highest standard of small animal medicine.