Receptionist - Animal Hospital of South Bay (Lawndale)

About the role

The Animal Hospital of South Bay - Lawndale is a highly respected practice dedicated to advanced patient care and community trust. We are part of a robust network of veterinary hospitals that prioritize a culture where every teammate can succeed.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and handle financial transactions.
• Coordinate care and educate clients on preventative care and other hospital services.
• Provide a calming presence for clients, demonstrating empathy and respect.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• Passionate about contributing to high standards of comprehensive care.
• Ability to embody compassion and empathy in every situation.

Skills

• Excellent communication skills.
• Organizational and multitasking abilities.
• Collaborative and team-oriented approach.
• Experience with veterinary software.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Access to an online discount platform and free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is $21-$24 per hour based on experience.

Schedule

Flexible schedule, including some weekends and holidays.