Receptionist/Administrative Assistant

Position Overview

The Receptionist will be a first point of contact for visitors and clients at our Corporate Headquarters. The Receptionist will have duties that include responding and directing inquiries and requests, answering and screening incoming calls, handling inbound and outbound mail, supporting and maintaining a tidy and organized working environment.

Position Responsibilities

• Operates as a first point of contact by greeting visitors and clients.
• Responds or redirects inquiries and requests in a professional and timely manner.
• Answers and screens incoming calls, and routes to appropriate person or take messages.
• Supports conference room logistics.
• Handles incoming and outgoing mail and deliveries, and may scan or send mail to designated recipients.
• Maintain a tidy and organized office environment.
• Works with office manager regarding inventory and stock of office supplies.
• Aids with general administrative services such as document preparation, copying, and scanning as needed.
• Other duties as assigned.

Basic Qualifications

• Previous receptionist, assistant, or customer service role.
• Exceptional organizational skills and attention to detail.
• Excellent customer service skills.
• Strong knowledge of Microsoft Office Suite.
• Able to work within a team environment and independently.
• Able to balance several requests and priorities.
• Demonstrates a sense of urgency and professionalism with integrity and confidentiality.
• Solutions-oriented.

Desired Qualities

• Experience in a manufacturing, logistics, or service operations environment.
• Proactive and resourceful problem-solver.
• Detail-oriented with strong time management skills.
• Collaborative team player with a service-oriented mindset.
• Adaptable to changing priorities in a fast-paced environment.
• Committed to continuous improvement and operational excellence.