Reception Clerk

About the Role

The Alida Hotel celebrates self-made artisans who cultivate Savannah's contemporary spirit. This role is ideal for an individual with a natural ability to brighten a room and create a warm, welcoming atmosphere. With innate compassion, you’ll connect deeply with guests to cultivate unique, personalized experiences, inviting them to explore the hotel and local scene.

Responsibilities

• Welcome guests upon arrival and assign rooms
• Provide information about the hotel, available rooms, rates, and amenities during check-in
• Inform guests about payment methods and verify or collect credit card information
• Perform all check-in and check-out tasks
• Respond to guest requests in a timely and professional manner

Requirements

• Approachable and personable personality
• Patience and understanding of guests' needs and requests
• Strong attention to detail
• Sense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods

Benefits

• Accommodating PTO and PTO exchange
• Medical, dental, and vision benefits
• Maternity and paternity leave
• Pet insurance
• Company-matched dependent care and 401k
• Student loan repayment program
• Wide range of additional ancillary benefits

The health, happiness, and well-being of our team is our top priority. We follow Guiding Principles that define how we work together successfully.