Reception

About the role

The Reception team is responsible for greeting guests, selling golf, coordinating golf tee off timings for all guests, providing guidelines and instructions to the guests to ensure each guest is equipped with the information they need to enjoy Swingers to its full potential. Reception enables the delivery of the Swingers guest experience through great communication and coordinating effectively with management and adhering to the Swingers ethos, policies, and procedures.

Responsibilities

• Greet guests and provide them with information about the venue and services offered
• Sell golf packages to guests
• Coordinate golf tee off timings for all guests
• Provide guidelines and instructions to guests to ensure they have everything they need to enjoy Swingers
• Ensure effective communication and coordination with management
• Adhere to Swingers ethos, policies, and procedures

Requirements

• Minimum 6 months experience in a busy environment in the hospitality industry (Hotel Front Desk and/or Maitre D' experience is a plus)
• Passion for hospitality and a desire to grow within the company
• The ability to work under pressure and to a high standard
• The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays

Qualifications

• Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship

Skills

• Fast-Paced Experience
• Microsoft Office
• Reservations System
• Organization Skills
• Guest Experience
• Hospitality