Reception Associate

Job Summary

Responsibilities

• Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
• Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
• Cook with Manager to ensure accurate payroll
• Aid and provide information for financial tracking reports
• Aid and maintain accurate tracking of locker and towel service program and inventory items
• Aid with accurate fitness center membership reports and complete monthly membership audits
• Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner
• Aid with keeping the fitness centers well stocked and clean
• Other duties as needed

Qualifications

• Minimum of a High School diploma obtained
• Strong organizational skills and customer-service oriented approach
• Knowledge of Google applications and Microsoft Office applications
• Highly developed written and verbal communication skills