Receiving Lead
About the Role
Receiving Leads are key players in our store's success by ensuring products are received quickly and accurately. The Receiving Lead organizes, controls, and maintains effective backroom and receiving area operations to minimize costs, enforce security procedures, promote a safe work environment, and provide superior service to all internal and external customers. You will guide the team through stocking, ordering, and inventory while fostering a collaborative and supportive work environment.
Responsibilities
- Actively support a culture of safety, including food safety, team member safety, and customer safety.
- Conduct business with a focus on unparalleled customer service and integrity in every interaction.
- Receive and process all DSD vendor and third-party deliveries and returns according to established procedures and company standards, maintaining all necessary documentation.
- Maintain a clean, organized, and clutter-free backroom/receiving area.
- Ensure a safe and secure environment in the receiving area by exceeding health and OSHA requirements and adhering to prescribed safety methods.
- Ensure DSD vendors and third-party deliveries (UPS, FedEx, etc.) comply with company standards for accuracy, safety, and security.
- Conduct vendor spot checks on items received through the DSD process and maintain proper signature logs for DSD vendors/deliveries.
- Notify respective departments of perishable deliveries in a timely manner to maintain the cold chain.
- Maintain proper documentation and reporting for pricing discrepancies, unauthorized/damaged product, and vendor compliance violations.
- Manage the area outside the receiving room to ensure no obstructions hinder efficient deliveries.
- Maintain receiving equipment (power jacks, DEX, DSD system), perform regular checks and maintenance, and report any issues for correction/repairs.
- Operate the paper baler to make bales and use the automatic compactor to dispose of trash.
- Organize flats and the backroom for the evening crew.
Requirements
- 6 months to 1 year of experience; desire to become a Non-Union Team Leader.
- Customer service experience.
- 1 to 2 years of shipping and/or receiving experience preferred.
- High school diploma or equivalent.
- DSD Certification preferred.
- Ability to lift up to 50 pounds.
- At least 18 years of age.
About Us
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together.
Pay
The hiring range for this position is $17.50–$17.625 per hour. Actual compensation will be determined based on factors such as experience, skills, education, and location.
Benefits
- Health, vision, and dental insurance.
- Personal and sick paid time off.
- 401(k) retirement savings plan.
- Bonus potential.
- Paid bereavement, vacation, and holidays.