Receiving/Inventory Supervisor Full Time

Job Summary

Responsible for the supervision of the receiving department. Ensures the receipt and disposition of merchandise and inventory in the club, including processing paperwork, verifying merchandise, comparing receipts against purchase orders, and checking for damaged products/concealed shortages. Makes sure policies and procedures are followed within the department.

Leadership

• Know their business/business acumen.
• Exhibit strategic thinking and sound decision-making through knowledge and utilization of business data.
• Lead through change.
• Model leadership competencies, build credibility, and act as a champion for business growth.
• Communicate effectively.
• Create a culture of collaboration.
• Provide honest and timely direction, follow up, and feedback that drives business results and supports team member engagement.
• Deliver results by executing business expectations within expected timeframes by setting clear expectations, utilizing follow-up, and accountability.

Team Members

• Teach, coach, and lead through the club level training process.
• Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drive a culture of development, strategic thinking, ethical decision making, and engagement.
• Lead with the team member and member in mind to address any and all concerns and escalate as appropriate.
• Ensure a safe and positive environment and experience for the team members.
• Embrace inclusion and diversity by working together with collaboration and respect.
• Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members

• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members.
• Provide team support and empowerment to resolve every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards.
• Greet, Anticipate, Appreciate (GAA).
• Follow Fast, Friendly, Full, Fresh, Clean Club Standards.
• Lead teams to deliver GOLD club standards daily.
• Acquire a deep knowledge of key metrics and reporting for total club and department performance.
• Drive performance and profitability by using reporting to identify trends and areas of opportunity.
• Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics.
• Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets.

Primary Tasks, Responsibilities, And Key Accountabilities

• Maintains the operations of the receiving department, including matching received inventory against purchase orders and reviewing discrepancies in received inventory.
• Processes inbound and outbound shipments.
• Safeguards product pricing and signage.
• Makes sure all receiving paperwork is complete and accurate.
• Separates pallets and verifies that pallets are in the correct selling or non-selling location.
• Supervises Receivers and/or Receiving Clerk.
• Acts as a mentor to team members in the receiving/inventory control department.
• Reports any issues to management.
• Communicates with Logistics.
• Oversees and coordinates the delivery schedules.
• Completes the department self-audit with detail and accuracy.
• Completes receiving documents and other daily reports.
• Ensures that processes are in place to secure the receiving doors when not in use and properly checks in visitors and vendors.
• Assigns truck door locations and ensures drivers are outside of their trucks while it is being unloaded.
• Ensures the trucks are secured while on the dock and that full trailer loads are empty when departing the dock.
• Ensures all safety equipment (e.g. dock restraint system) is in proper working condition.
• Ensures that the receiving / employee entrance is alarmed when not in use, that the receiving and overhead doors are properly sealed, and that the alarms are operational.
• Verifies the seal integrity of all trucks, including distribution center loads and frozen / dairy shipments.
• Maintains all club policies and procedures.
• Executes merchandise protection on designated items.
• Validates that all merchandise leaving the back doors has appropriate paperwork and approvals.
• Operates the compactor and cardboard baler and secures the equipment when not in use.
• Performs other duties as assigned, including working in other departments as needed.

Qualifications

• Forklift operator required.
• Supervisory experience preferred.
• Prior experience working in a big box receiving environment preferred.
• Computer skills preferred.
• At least 18 years of age.