Receiving Inspection Technician

About the role

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we're imagining that future today.

Work Environment

We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

Shifts Available

• First Shift: Monday through Friday 6:00am - 2:30pm
• Second Shift: Monday through Friday 3:00pm - 11:30pm

Overtime and weekend work may be required.

Responsibilities

• Performs incoming inspection on received materials
• Uses gauges and visual inspection to perform incoming inspections
• Uses sampling plans and random sampling to select samples
• Identifies nonconforming product
• Communicates incoming inspection results to interested parties
• Keeps accurate inspection records
• Calculates metrics for the incoming inspection function
• Sorts materials when required in order to ensure acceptable product is available for use in assembly
• Follows incoming inspection plans
• Assists in developing incoming inspection plans
• Uses drawings and other documents to determine inspection requirements
• Correctly applies labels to product to reflect inspection status
• Supports and participates in process improvement activities
• Demonstrate the willingness and ability to perform all functions of the incoming inspection process including, but not limited to, selecting correct samples, accurately measuring or assessing conformance to inspection requirements and documenting results accurately
• Communicate between departments and shifts, sharing pertinent information to optimize plant results
• Perform all duties, specified and otherwise, in a safe, constructive manner
• Perform additional responsibilities when required
• Supports the Material Review Board (MRB) process
• Handles supplier return materials, ensuring proper documentation, communication, and resolution of quality issues.
• Conducts dock audits to verify compliance with quality standards and procedures for outgoing finished goods being shipped to customers.
• Assists in the development and maintenance of procedures and work instructions related to MRB, supplier returns, and dock audits.
• Provides training and guidance to other team members on MRB processes, supplier return procedures, and dock audit protocols.
• Participates in continuous improvement initiatives to enhance the efficiency and effectiveness of the MRB process, supplier return handling, and dock audits.
• Perform additional responsibilities when required

Qualifications

• High school education or equivalent work experience
• Must be a team player with a positive attitude
• Able to work in a fast-paced manufacturing environment
• Able to manage time effectively with minimal oversight
• A good attendance record is required
• An ability to clearly communicate
• A willingness to hold oneself and others accountable to standards and expectations
• Able to follow directions, use hand and power tools and measuring instruments
• Maintains confidentiality of proprietary information
• Able to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• A high degree of initiative, self-motivation, and ability to motivate others
• Able to establish and maintain cooperative working relationships with Team Members and colleagues
• Comfortable with office pets (cats, dogs)

Not Required but Nice to Have!

• Two year technical degree in an applicable field (Quality or Manufacturing)
• Working experience in a manufacturing environment
• Leverage of Lean manufacturing knowledge
• Leverage of Lean Six Sigma (LSS) or American Society for Quality (ASQ) certification
• Understanding of ISO 9001
• Understanding of engineered drawings
• MS Word, Excel, and/or Google Suite experience desirable
• Previous manufacturing experience is preferred
• Bilingual (Spanish)

Benefits & Purrks

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.