Receiving Associate - Thrift Retail

About the role

Seeking to put God's love into action, Pikes Peak Habitat for Humanity brings people together to build homes, communities, and hope. This position is responsible for providing customer service to all customers and donors in the ReStore by processing donation drop-offs. This position provides education and assistance to customers and donors throughout the store and works to ensure the intake of donated products is collected.

Responsibilities

• Assist donors in dropping off their donation, filling out paperwork, and thanking them.
• Process (test, clean, donations through the receiving area and ensure that all accepted donations meet PPHFH quality standards.
• Greet customers to ensure that they feel welcome and address any questions that they have.
• Stock and merchandise donated and purchased products with store displays and shelves for furniture, paint, light fixtures, etc.
• Ensure consistent and efficient store operations to provide an enjoyable customer experience.
• Assist customers through the entire purchase process, communicating customer needs with other staff members as necessary.
• Work and supervise daily volunteers on different projects and tasks in the store.
• Working with Floor Associates, Donation Ambassador Drivers, and Ambassador Assistants to replace and stock the floor with donated and purchased materials.
• Notify managers when needing customer support and store needs.
• Removing damaged or incomplete items and disposing of them correctly per managers' requests