Receivables Clerk, Full Time- Days

About the role

This position is responsible for the accurate and timely resolution of patient accounts. It is a work from home opportunity with occasional onsite requirements.

Responsibilities

• Work assigned accounts through the collections system, analyzing them for appropriate action
• Access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
• Follow all third-party payer guidelines and procedures for collection
• Keep current on all policy changes
• Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
• Initiate process for any further billing required on accounts after the primary portion is resolved
• Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
• Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
• Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
• Update the collections and BHIS systems with current/correct information, as appropriate
• Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process

Requirements

• A completed high school diploma or GED equivalent
• Ability to work in a multiple computer environment
• Ability to type 25 words per minute accurately and the ability to operate a 10 key calculator
• Good mathematical skills
• Above average organizational skills & attention to detail with the ability to work independently
• Exceptional telephone communication skills

Qualifications

• Two or more years of collections and/or billing office experience