Receipt Posting Specialist (Full Time)

About the role

Busy North OKC billing office looking for an organized, self-motivated and results-oriented individual to fill a Full Time Receipt Posting Specialist position.

The Posting Specialist position is responsible for posting to the current AR system all payments, adjustments, denials and zero payments that are received into the Central Business Office.

Responsibilities

• Analyze payments and adjustments to ensure compliance with managed care contracts, payment proposals, out of network policies, government payors, commercial payors and state workers compensation fee schedules.
• Post insurance and patient payments received from various sources to the appropriate accounts in the current AR system.
• Calculate and post contractual adjustments to appropriate accounts.
• Post zero payment transactions, denial adjustments and correspondence.
• Ensure that balances are transferred to the correct payor after payment and/or adjustments are posted.
• Apply unapplied/unidentified payments to the designated account[s].
• Balance payment batches posted to the daily bank deposits.
• Contact payors or patients if there is confusion on which account a payment should be posted and ensure the payment is posted correctly.
• Maintain working knowledge of all third party contracts, regulations and fee schedules to verify payments and adjustments as correct when posting assigned payment/adjustment batches.
• Complete and report cash logs or productivity logs by the stated timelines.
• Notate accounts when underpayments are identified so that the account can be reviewed by the denial management team for a review and possible appeal.
• Maintain and follow list of payment exceptions given to each poster by management and handle exceptions per instructions.
• Answer questions and provide guidance to other staff members regarding payment batches and interpretations of remittance advice.
• Alert management of trends in inaccurate payments, denials or credit balances that may result from payor overpayments/underpayments or inappropriate payment and adjustment posting.
• Post adjustments received from other HPI staff/teams and ensure ending balance is correct, appropriate approval was received and CBO policy was followed.
• Document actions taken on accounts in the current AR system and ensure the notes are clear and understandable by others.
• Identify ways to improve work processes and provide recommendations for new or revised procedures.
• Collaborate with management to implement positive changes relating to payment posting driving optimal financial outcomes and compliance with regulations.
• Meet all posting timelines as established by manager including end of the month closing.

Requirements

• Minimum 1 year experience in medical billing, collections or posting.
• HMS or Epic and Allscripts PM experience preferred.
• High School graduate or equivalent required.
• Some college preferred but not required.

Skills

• Basic mathematical skills.
• Ability to work under strict timelines.
• Basic working knowledge of Microsoft Office products.
• Proficient in 10-key posting.
• Ability to understand insurance explanation of benefits to determine how received payments should be posted.
• Ability to recognize and address payment issues with payors on behalf of HPI.

Benefits

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Availability of short- and long-term disability.
• Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
• 401(k) and access to retirement planning.
• Employee Assistance Program (EAP).
• Paid holidays and vacation.