Real Time Captioner - Hrly/Int POOL (DSA)

Job Summary

The Real-Time Captioner facilitates the communication and integration of deaf and hard-of-hearing, or otherwise disabled students and consumers (including faculty, staff, and university guests) into the classroom, other instructional settings, and the university community. Real-time captioning/CART facilitates communication by converting the spoken word into instant text using court-reporting methods, a laptop computer, and/or a steno machine. Furthermore, the incumbent provides services that are equitable, inclusive, and provide culturally sensitive services that enhance the quality of campus life.

Key Responsibilities

• Provide communication access by conveying verbal instruction into a mode of communication best understood by the deaf, hard-of-hearing, and/or otherwise disabled individuals including students, faculty, staff, and university guests.
• Support registered BMAC students, but also prepare to provide captioning services to faculty, staff, and university guests when appropriate.
• Communicate professionally and diplomatically with colleagues and staff, and adhere to industry-recognized codes of ethics, professional standards of practice, and confidentiality requirements.
• Work effectively with consumers, and demonstrate a general knowledge of Deaf Culture, strong attention to detail, excellent listening skills, and a solid command of English grammar, vocabulary, and punctuation.
• Adapt to a wide range of access needs and remain flexible when course modalities shift between in-person and remote formats.
• Stay current with evolving technical terminology and software, and exercise sound judgment when accepting assignments based on skill level, topic familiarity, setting, and consumer needs.
• Communicate with an ethnically and culturally diverse campus community.
• Contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Knowledge, Skills, And Abilities

• Highly skilled captioner who can type a minimum of 200 words per minute and produce accurate real-time transcripts using Realtime software and related technology.
• Strong attention to detail, excellent listening skills, and a solid command of English grammar, vocabulary, and punctuation.
• A general knowledge of Deaf Culture, adaptable to a wide range of access needs, and flexible when course modalities shift.
• Current with evolving technical terminology and software, and exercises sound judgment when accepting assignments.
• Prepared to provide captioning services to faculty, staff, and university guests when appropriate.
• Works effectively with consumers, communicates professionally and diplomatically with colleagues and staff, and adheres to industry-recognized codes of ethics, professional standards of practice, and confidentiality requirements.
• Communicates with an ethnically and culturally diverse campus community.

Education And Experience

• Equivalent to graduation from a court reporting school.
• A minimum of six months experience providing real-time captioning services, preferably in a higher education setting.
• Completion of a Court Reporting Training Program.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

• Click “Apply Now” to complete the CSULB Online Employment Application. Please fill out the application completely.
• Your application will be used to determine whether you meet the minimum qualifications for this position.
• Physical Summary: Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.