Hourly Real Time Captioner POOL (Temporary & Intermittent)

About the role

This is an hourly, temporary, intermittent position. Work schedules may vary each academic term depending on operational needs. This position may require working some weekend and evening hours as needed.

Responsibilities

• Provide professional level real-time captioning services for students, faculty, staff and guests of the campus who are Deaf or hard-of-hearing in a variety of assignments across campus.
• Provide real-time transcriptions of spoken English into text, not summarized.
• Use appropriate court reporting methods with a steno machine, real-time technology, software, and laptops/tablets as needed.
• Prepare for assignments by reading course materials, reviewing Canvas information, etc., as needed.
• May be required to provide a digital transcript after the event - this will be decided on a case-by-case basis.

Requirements

• Formal training in court reporting and steno methods to meet position requirements is required, with graduation from a court reporting school preferred.
• Six to twelve (6-12) months of experience providing realtime captioning services, preferably in a higher education setting.
• Post-secondary education in a four-year college or university setting may be necessary to fully comprehend and provide accurate translations of the language and vocabulary used in various academic, instructional, and/or administrative situations.

Qualifications

• Must possess one of the following certifications: State of California Certified Shorthand Reporter certificate, Court Reporting Certificate of Completion, Certified CART Provider through the National Court Reporters Association (NCRA) (preferred).
• Possess a comparable industry certification.

Skills and Abilities

• Develop, maintain, and proficiently use a thorough dictionary that enables accurate and fluid translation.
• Effectively listen for continuity, sense, and detail while captioning.
• Proficiently write in real-time in a conflict- free manner using punctuation and sustaining accuracy in fast-paced stressful situations.
• Use advanced editing skills in post-production, as needed.
• Work effectively with a broad range of consumer needs and preferences in a diverse, multicultural environment.
• Possess a high degree of linguistic, cognitive, and technical skills.
• Possession and maintenance of real-time captioning equipment, including but not limited to, steno machine(s), laptop(s), tablet(s), etc.

Knowledge

• Thorough knowledge of court reporting methods and theories, realtime software and technology, realtime captioning computer systems and equipment, and the industry-recognized code of ethics.
• Comprehensive knowledge of the English language, including grammatical structures, syntax, spelling, vocabulary, and punctuation.
• Working knowledge of the language and vocabulary used in the assigned translating situations.
• General knowledge of Deaf and Hard-of-Hearing Culture.
• Able to caption at a minimum rate of 180 or more words per minute with a high level of accuracy.
• Develop, maintain, and proficiently use a thorough dictionary that enables accurate and fluid translation.
• Effectively listen for continuity, sense, and detail while captioning.
• Proficiently write in real-time in a conflict- free manner using punctuation and sustaining accuracy in fast-paced stressful situations.
• Use advanced editing skills in post-production, as needed.
• Work effectively with a broad range of consumer needs and preferences in a diverse, multicultural environment.
• Possess a high degree of linguistic, cognitive, and technical skills.
• Possession and maintenance of real-time captioning equipment, including but not limited to, steno machine(s), laptop(s), tablet(s), etc.

Conditions of Employment

• Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.
• Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
• All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.