Real Estate Operations Analyst

Key Accountabilities

• Prepare, administer, and execute residential, commercial, and ground lease agreements while actively monitoring renewal schedules, rent escalations, option periods, and critical notice dates.
• Maintain accurate property, tenant, and lease records within the University's property management systems to ensure compliance and support operational and financial reporting.
• Cook up lease-related communications with tenants, property managers, and University stakeholders, while assisting with vacancy tracking, marketing, website updates, and tenant onboarding.
• Serve as the primary point of contact for third-party property management firms to manage operational issues, maintenance, occupancy tracking, and rental activity across the University's real estate portfolio.
• Foster positive relationships with tenants by responding to inquiries, coordinating communications about vacant properties/leasing opportunities, and facilitating the prompt resolution of routine property concerns.
• Partner with University departments, vendors, property managers, external stakeholders, and community partners to support ongoing property operations and broader real estate initiatives.
• Monitor, reconcile, and process all real estate revenue streams, including monthly rent collections, deposits, accounts receivable, security deposits, and annual adjustments like rent increases and CAM charges.
• Track and process all property-related expenses—such as utilities, taxes, insurance, maintenance, and capital projects—while managing annual blanket purchase orders and supporting procurement activities.
• Support annual budget development, financial forecasting, and allocation tracking, while preparing and maintaining the financial records and performance analyses needed for property operations.
• Administer Property Owners Association (POA) dues billing, collections, and financial transactions while maintaining accurate records of expenditures, allocations, and assessments.
• Cook up annual meetings, documentation, and invitations, while monitoring compliance with association covenants and serving as the primary point of contact for POA inquiries.
• Monitor tenant compliance with lease obligations, track real estate deadlines, and maintain accurate property records, contracts, and Certificates of Insurance (COI).
• Aid with audits, regulatory reporting, and information requests while recommending process improvements to enhance operational efficiency and recordkeeping practices.

Qualifications

• Bachelor's Degree in Business or a related field
• Three to five years of progressively responsible experience in real estate administration, property management, lease administration, accounting, finance, or a related field
• Experience supporting financial transactions, reconciliations, budgeting, and reporting
• Experience working with contracts, leases, property management systems, or financial management software preferred
• Experience coordinating with multiple internal and external stakeholders in a service-oriented environment
• High attention to detail and the ability to manage competing priorities across a diverse asset portfolio
• Position requires regular travel to various on- and off-campus real estate properties. Candidates must have reliable means of transportation to navigate between locations efficiently