Real Estate Manager

About the role

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. We’re committed to our employees, offering competitive compensation, great benefits, and professional development and advancement opportunities.

Responsibilities

• Manage the Bank's real estate portfolio, including branch and office locations, to support business and operational objectives.
• Coordinate real estate transactions, including new leases, renewals, expansions, relocations, lease terminations, buyouts, and property dispositions.
• Partner with business leaders, Legal, Finance, Facilities, and external service providers to ensure real estate decisions align with strategic, operational, and financial goals.
• Negotiate and administer lease agreements and maintain relationships with landlords, brokers, consultants, and attorneys.
• Maintain accurate real estate records and track lease critical dates, including renewals, notices, and option periods, to ensure compliance and avoid financial risk.
• Prepare financial analyses, business cases, and transaction summaries to support management review and approval of real estate projects.
• Coordinate annual real estate tax assessments and appeals with third-party consultants.
• Manage lease compliance matters and work with outside legal counsel to address landlord-tenant issues and other real estate-related concerns.
• Monitor occupancy costs and identify opportunities to improve efficiency, reduce expenses, and optimize the Bank's real estate footprint.
• Support long-term real estate planning, including growth, consolidation, and acquisition initiatives.
• Ensure compliance with applicable regulations, policies, contracts, and real estate agreements.
• Perform other duties and special projects as assigned.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
• As requested by manager or necessary to obtain necessary business goals and objectives.

Requirements

• Bachelor’s Degree in Real Estate, Business Administration, Finance, Accounting, Facilities Management, or a related field required.
• 5–7 years of experience in commercial real estate, corporate real estate, banking real estate, facilities management, or related disciplines.
• Knowledge of property management, construction, and facility operations preferred.
• Strong understanding of commercial real estate principles, lease administration, and market analysis.
• Knowledge of banking operations and regulatory considerations impacting real estate decisions.
• Excellent financial and analytical skills.
• Strong negotiation and contract management capabilities.
• Ability to manage multiple projects and priorities simultaneously.
• Effective communication and relationship-building skills.
• Proficiency with Microsoft Office and real estate portfolio management systems.
• Must be flexible with schedule and able to regularly lift items weighing up to 50 pounds.

Benefits

• 11 paid holidays
• Paid vacation
• Medical, Vision & Dental insurance
• 401K with generous match
• Pension
• Tuition Reimbursement
• Banking discounts

Pay

Minimum USD $72,000.00/Yr. Maximum USD $124,686.00/Yr.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to stand, walk, or sit.
• Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear.
• The employee may occasionally be required to lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to focus.