REACH Program Supervisor

Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

About the role

This position is responsible for administration and management of center-based services in either the REACH Crisis Therapeutic Home or Transitional Home.

Responsibilities

• Implementation of Center-Based Services and other supports for individuals with intellectual/developmental disabilities and co-occurring mental illness or behavioral health needs.
• Reviews staff service documentation for clinical appropriateness and accuracy.
• Coordinates claims submittal and revenue collection from primary payor sources (e.g., third-party payments).
• Conducts retrospective service review to ensure services provided were in accordance with local, state, and federal requirements.
• Ensures Regional Center-Based services maintain appropriate state DBHDS licensing approval.
• Ensures Regional Center-Based services maintain compliance with state and local Human Rights regulations, including appropriate reporting timelines.
• Provides clinical and administrative supervision of DSPs and Nursing staff.
• Coordinates with REACH Clinical Teams on admission into the homes.
• Plans and implements structured day programming for all participants.
• Coordinates transition planning for individuals utilizing Center-Based services.
• Maintains contact with families and/or providers upon admission to Center-Based services.
• In collaboration with REACH Clinical teams, identifies ongoing support and training/treatment needs for families and providers who utilize the homes.
• Maintains linkages and relationships with community partners.
• Attends all required meetings with REACH Coordinators, REACH Director, and other REACH staff.
• Identifies, coordinates, and monitors necessary training for DSP staff.
• Ensures the collection of required data and documentation on consumer access and utilization of Center-Based services.
• Works with team to compose guest discharge summaries.
• Facilitates on-site and video consultation with REACH Medical and Clinical Directors for guests in care.
• Rotating responsibility for after-hours and weekend on-call support for DSP staff.
• Other duties as assigned/required.

Requirements

• Qualified Mental Health Professional (QMHP) and/or Qualified Developmental Disabilities Professional (QDDP).
• Minimum of a bachelor’s degree in human services or related field from an accredited college/university and a minimum of one year relevant experience required.
• Graduation from an accredited college/university with a Master’s Degree in Counseling, Social Work, Psychology, or closely related field preferred.
• Registration with the Board of Counseling as a QMHP A and/or C required.
• Current, unrestricted Virginia license as an LPC, LCSW, or LMFT or closely related preferred.
• Minimum two years’ experience in intellectual/developmental disabilities, including programming for individuals with significant behavioral needs.
• Two or more years’ supervisory experience in a mental health/developmental disabilities setting required. Residential setting preferred.
• Knowledge of the MH and I/DD systems of care required; specific to Virginia preferred.
• Knowledge and ability to utilize computer word processing and data programs including but not limited to Microsoft Office Suite, Web-based data entry, etc.
• Satisfactory background check/screening.
• Satisfactory Tuberculosis (TB) Screening.

Skills

• Direct supervision of Center-Based DSPs and Nursing staff.
• Ability to develop written communication as well as review work to determine accuracy.
• Ability to communicate effectively with internal and external clients, and remain in a stationary position for extended periods of time.
• Use of standard office equipment including laptop, fax, smartphone, scanner, printer, copier, tablet.
• Use of personal transportation may be required.

Benefits

• Generous paid time off and paid holidays.
• Full benefits package including Medical, Dental, and Vision benefits.
• Life and Disability Insurance (company paid).
• 403(b) Retirement Plan.
• Employee Assistance Program and legal services support.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Supervision for licensure.

Pay

Competitive salary: $70,000 for this full-time, exempt position.

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia. Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply.