Re-Use Center Assistant

Essential Duties And Responsibilities

• Ensures accurate, professional, and efficient sales including cash and non-cash transactions, issue receipts, refunds, or change.
• Complies with all cash handling procedures.
• Greets and addresses all customers.
• Provides suggestive sales and demonstrates product knowledge.
• Accurately answers customer questions and responds to phone inquiries promptly and courteously.
• Assist customers with loading, unloading and delivery of purchases/donations.
• Relays customer complaints to the Operation Manager.
• Learn, understand, and maintain evolving systems and procedures for a friendly, professional safe and clean environment.
• Model safe work practices and adhere to all safety policies, using proper personal protective equipment as required and reporting unsafe working conditions to supervisor.
• Maintain knowledge of all donations and inventory.
• Adhere to the set schedule to ensure proper coverage and staffing, providing proper notice for PTO and sick time.
• Contribute to positive working relationships by providing exemplary customer service and willingness to support coworkers, volunteers, and trainees.
• Support Re-Use center staff by communicating effectively, offering assistance, and providing great teamwork.
• Ensure program outreach to diverse audiences, appreciate, and embrace diversity in all interactions with program participants, staff, volunteers, and the public.
• Demonstrate commitment to and practice the mission of The Arc Otseago Re-Use Center.
• Supports special events including creation of seasonal displays.
• Maintains Agency hygiene and appearance standards.
• Able to work with flexibility in a continuous schedule of day, nights, holidays, and weekends, and be available for call-in shifts.
• Ensure program outreach to diverse audiences, appreciate, and embrace diversity in all interactions with program participants, staff, volunteers, and the public.
• Supports special events including creation of seasonal displays.
• Maintains Agency hygiene and appearance standards.
• Able to work with flexibility in a continuous schedule of day, nights, holidays, and weekends, and be available for call-in shifts.

Qualifications

• High School Diploma/GED
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physically able to bend/stoop, squat, push/pull, reach above/below shoulder level.
• Regularly required to sit for long periods of time, walk and stand.
• Talk or hear both in person and by telephone.
• Must be able to independently lift and/or transfer, push or pull heavy carts and other items on a regular basis.
• Assisting in lifting and moving heavy items may be more than 50 lbs.
• No lifting restrictions.
• Must have adequate vision, speaking and hearing ability, to be aware of, detect, and respond to needs when not in immediate vicinity.
• Education And/or Experience: High School Diploma/GED Strongly Preferred.
• Reasoning Skills: To perform the job successfully, an individual must be able to demonstrate the following competencies: Sound decision-making and judgment, interpersonal skills, planning/organizing, strategic thinking, time management and delegating.
• Physical Demands: Physically able to bend/stoop, squat, push/pull, reach above/below shoulder level. Regularly required to sit for long periods of time, walk and stand. Talk or hear both in person and by telephone. Must be able to independently lift and/or transfer, push or pull heavy carts and other items on a regular basis. Assisting in lifting and moving heavy items may be more than 50 lbs. No lifting restrictions. Must have adequate vision, speaking and hearing ability, to be aware of, detect, and respond to needs when not in immediate vicinity.