Center Assistant

About the role

Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety of instructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or Assistant Instructors based upon the needs of each center.

Responsibilities

• Working efficiently and effectively with one or two younger or new Kumon students at a time to provide instruction through utilization of the Kumon Method and worksheets
• Ensuring proper study habits and work skills are being developed and train the students in center routine
• Individualizing strategies for student development based on student goals and communication with Instructor
• On-going assessment of student skills development
• Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually
• Grading of student classwork, homework, and corrections and organizing of Student worksheets
• Assessing oral reading ability with reading students and providing necessary feedback
• Provide assistance/guidance to students, as needed, adhering to Kumon Method standards and center procedures
• Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
• Work with other grading assistants to create a balanced workload to ensure grading is completed before the end of class
• Answering incoming phone calls
• Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
• Assist with book check in/out
• Booking Center Appointments
• Aid in the enrollment process
• Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
• Prepare student files
• Developing own knowledge of Kumon method and worksheets
• Assisting with marketing initiatives and retention events (ex: student awards, goal-setting parties)
• Support Customer Service issues as they arise

Qualifications

• Strong verbal communication skills, intermediate written communication skills preferred
• Proficient math skills a plus
• Proficient in basic computer usage
• Customer service minded individual