RCM Coordinator - Denial Focused

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values: Belonging – We cultivate a space where everyone can show up as their authentic self. Empathy – We seek out diverse perspectives and listen to learn without judgment. Courage – We are all accountable for doing the right thing – even when it's hard – because we know it's worth it. One Team – We realize our full potential when we work together towards our shared purpose.

Benefits

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance
• 401k retirement savings with employer match
• Paid parental leave
• Paid time off
• Holiday pay
• Employee Assistance Program

About the role

Responsible for accurate, detailed, and thorough medical billing processes. Working in coordination with the team Lead, the Supervisor and Management. The coordinator will work collaboratively with patients and office team members to ensure that billing practices are complete and accurate. The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization. An important key requirement is the self-accountability to drive success in a virtual team environment. This position is a remote role with the ability to sit within any US locality.

Pay

$20.00–$24.00 hourly with potential bonus.

Responsibilities

• Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, clinics, patients, and team members as needed
• Maintain current information on correct and lawful practices for billing payers
• Participate in the daily RCM processes, monitoring for accurate and timely completion of team duties
• Maintain up to date information on RCM process with National SOPs, processes, and policies
• Utilize all available job aids, websites, programs, and resources provided
• Support leadership with daily, weekly, monthly reporting needs as required
• Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership
• Identify and communicate with Team Lead / Supervisor any issues including system access, payor behavior, account work-flow inconsistencies or any other RCM related opportunities
• Other duties as needed

Requirements

• High school diploma or GED equivalent required
• Minimum of two years of medical facility or medical office billing experience
• Ability to work both in a team environment and independently
• Experience utilizing Microsoft Office products including Outlook, Excel, and Teams
• Experience with automated billing systems preferred
• Knowledgeable of full revenue cycle processes, with insurance companies, Medicare and Medicaid
• Strong attention to detail
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse