RCM Coordinator- Denial Focus

Role Overview

Responsible for accurate, detailed, and thorough medical billing processes. Working in coordination with the team Lead, the Supervisor and Management. The coordinator will work collaboratively with patients and office team members to ensure that billing practices are complete and accurate.

Benefits

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance
• Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program

Key Responsibilities

• Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, clinics, patients, and team members as needed
• Maintain current information on correct and lawful practices for billing payers
• Participate in the daily RCM processes, monitoring for accurate and timely completion of team duties
• Maintain up to date information on RCM process with National SOPs, processes, and policies
• Utilize all available job aids, websites, programs, and resources provided
• Support leadership with daily, weekly, monthly reporting needs as required
• Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership
• Identify and communicate with Team Lead / Supervisor any issues including system access, payor behavior, account work-flow inconsistencies or any other RCM related opportunities

Skills & Experience

• High school diploma or GED equivalent required
• Minimum of two years of medical facility or medical office billing experience
• Ability to work both in a team environment and independently
• Experience utilizing Microsoft Office products including Outlook, Excel, and Teams
• Experience with automated billing systems preferred
• Knowledgeable of full revenue cycle processes, with insurance companies, Medicare and Medicaid
• Strong attention to detail
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Physical Requirements

• Sit, stand, bend, talk and hear
• Frequently walk
• Lift and/or move objects up to 25 pounds
• Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus