RCIS Crop Field Service Representative - Indiana
RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.
About the role
We are currently looking for a Field Service Representative to handle a book of business with accounts in Indiana. Estimated windshield time is 50%. This is a work-from-home role with a company car provided. The ideal candidate must live in the territory; however, we may consider other locations within the region.
Responsibilities
- Deliver profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing Crop Insurance portfolio.
- Develop intimate knowledge of the agent’s business model and proposition, and create a business plan that optimizes identified opportunities aligning with our growth strategies.
- Lead and manage holistic agent and customer value propositions to deliver profitable growth.
- Retain business and grow market share in the assigned territory by providing an enhanced customer experience for RCIS agents.
- Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
- Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
- Identify training needs and take a lead role in training agents on RCIS products and software.
- Coordinate and present at agent training meetings.
- Identify and analyze processing and servicing issues, make recommendations for solutions, and collaborate with applicable departments to drive toward resolution.
- Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
- Provide subject matter expertise and assist in the development of SOPs as appropriate.
Requirements
- Bachelor’s Degree with 6 or more years of experience in Crop Insurance, sales, or a market-facing area, OR
- Zurich Certified Insurance Apprentice, including Associate Degree with 6 or more years of experience in Crop Insurance, sales, or a market-facing area, OR
- High School Diploma or equivalent with 8 or more years of experience in insurance sales or a market-facing area.
- Experience building and managing relationships externally and internally and meeting sales, retention, and profitability goals.
- Experience identifying business trends, changes in market conditions, and competitor activity.
Preferred Qualifications
- Experience in Crop Insurance.
- Ability to execute effective sales strategies.
- Market and distribution experience in the insurance industry.
- Strong understanding of the insurance industry from a market and underwriting perspective.
- Strong verbal and written communication skills.
Pay
The combined salary range for this position is between $87,200 and $117,000, with short-term incentive bonus eligibility set between 10% to 15%.
Benefits
We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards here.
Schedule
Full Time
Remote working: Yes. Locations considered: Indiana, Illinois, Ohio, Iowa, or Indianapolis virtual offices.