RazerStore - Shift Supervisor

Job Responsibilities

• Support the Store Manager in daily operations, including opening/closing procedures and overall store performance.
• Lead, motivate, and coach team members to drive sales, meet KPIs, and maintain a high-performing environment.
• Provide training on customer service, product knowledge, and sales strategies.
• Deliver and uphold exceptional customer service standards; handle inquiries and resolve issues promptly and professionally.
• Oversee inventory control, stock levels, and merchandising to ensure strong product availability and appealing displays.
• Manage cash handling, POS operations, and ensure accuracy and compliance with company policies.
• Cook up scheduling and staffing to support business needs and maintain operational efficiency.
• Review sales performance and support the implementation of strategies to improve results.
• Maintain a clean, organized, and safe store environment.
• Other duties as assigned.

Qualifications

• 2+ years of retail supervisory or assistant manager experience, with at least 3 years in a KPI-driven sales environment.
• Proven ability to drive sales, meet targets, and support overall store performance.
• Strong leadership and team management skills, with the ability to coach, train, and motivate employees.
• Excellent communication and interpersonal skills; bilingual abilities are a plus.
• Experience with inventory management, merchandising, and retail operations.
• Proficiency in POS systems, cash handling, and basic retail math.
• Strong organizational, time management, and problem-solving skills.
• Understanding of sales techniques, pricing, promotions, and customer service best practices.
• Experience supporting hiring, onboarding, and training is a plus.
• Flexible availability, including evenings, weekends, and holidays.

Pay

Pay Range: $23–$25 per hour
Salary Ranges (per Annum): $69,064.00 - $115,107.00

Disclaimer: Exact compensation may vary based on skills, experience, and location.