RazerStore Sales Associate (FT, KOP)

About the role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric experience that will put you in an accelerated growth, both personally and professionally.

The RazerStore Evangelist is the first person customers meet when they enter the store. They are proud to represent the Razer brand and genuinely enjoy helping customers with their Razer products. Building lasting relationships with customers and strengthening their connection to the Razer brand is their top priority.

Responsibilities

• Deliver exceptional customer service by greeting, assisting, and recommending products.
• Drive sales through effective demonstrations, upselling, and cross-selling.
• Meet and exceed sales targets and KPIs.
• Maintain a clean, organized, and visually appealing store.
• Stay updated on product knowledge, industry trends, and promotions.
• Handle inquiries, complaints, and returns efficiently.
• Collaborate with the team to achieve store goals and create a positive work environment.
• Assist with product selection, provide information, and showcase products.
• Operate the cash register and process transactions accurately.
• Maintain flexible availability, including evenings, weekends, and holidays.
• Enforce company policies and perform other assigned duties.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum of 1 year of retail sales experience, preferably in a gaming or electronics store.
• Strong communication, interpersonal, and customer service skills.
• Ability to multi-task and work in a fast-paced environment while being attentive to customers.
• Basic math and computer skills required.
• Knowledge of basic POS principles and cash handling.
• Passion for gaming and knowledge of gaming products.
• Self-motivated with a drive to achieve and exceed sales targets.
• Excellent problem-solving skills and attention to detail.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must be at least 18 years old to apply.

Physical Demands

• Occasionally lift, carry, and/or move up to 50 pounds.
• Stand and walk for extended periods throughout the shift.
• Use hands to operate equipment, including a cash register and handheld scanner.
• Reach above and below shoulder level.
• Bend, stoop, kneel, and crouch to stock shelves and retrieve merchandise.
• Communicate effectively with customers and team members, including speaking and hearing.
• Occasionally sit, climb a step stool or ladder, and push or pull carts and merchandise fixtures.

Pay

$15.10 - $28.10 per hour.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in.