Raymondville Bakery - Food Services Spec - Part time

About the role

As a Food Service Specialist, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

Responsibilities

• Proactively provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Works independently with minimal supervision
• Prepares, packages, and merchandises fresh product effectively; focuses on inspecting for quality
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., more difficult set-up and clean-up; operation of Tortilleria)
• Cleans and sanitizes display cases
• Operates and maintains all / more complex equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures

Department-Specific Responsibilities

• Bakery: Records production and shrink to aid in production planning, assists in technical areas as needed (e.g., baking, frying, and decorating), culls bakery products for poor quality, expiration dates
• Deli: Ensures service counter Customers are greeted and taken care of in a timely manner, manages Make Ready application (TMR) for e-Commerce orders, uses Fresh Production Planner, performs inventory management processes (MSI, PAW) as required
• Prepared Foods: Serves / packages products at customer's request, educates customers on preparation / reheating instructions of prepared foods, prepackages condiments (sauces, dressings) for prepared food items, cuts, slices, dices, chops, food in preparation for chef

Qualifications

• Age: 18+
• Work Experience: 1+ years of experience
• Education: HS Diploma or GED or equivalent
• Licenses/Certifications: Completion of food safety and sanitation training, and training on equipment operation, cleaning, maintenance

Skills

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

Function in a fast-paced, retail environment, in detailed and precise tasks. Work with Customers, staying attentive to their needs. Perform tasks specific to your department, such as:

• Bakery: Constantly reach at waist, grasp, frequently stand, walk, reach at shoulder, bend, occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
• Deli: Constantly reach at waist, grasp, frequently stand, walk, stoop, occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Demonstrate the ability to lift 50-55 lbs, and manage in excess of 65-70 lbs. Occasionally be exposed to wet, cold, hot conditions, loud noise.