Rating Supervisor

Responsibilities

• Direct supervision of an assigned rating team with coaching, mentoring, and ongoing performance feedback.
• Develop, maintain, and execute a comprehensive training plan that ensures consistent onboarding, progression, and readiness of new raters.
• Provide processing context and workflow education by ensuring Trainees understand training resources, work assignment expectations, authority, system navigation and functional workflows.
• Quality reviewing Trainee transactions prior to certification to ensure accuracy and readiness. Identify training gaps and coordinate corrective coaching.
• Performs rating transaction reviews as part of the Quality Review process at the direction of the Rating Manager, ensuring accuracy and compliance with established standards.
• Maintain strong business relationships with underwriting, regional partners, BPO vendors, and internal teams.
• Support modernization and system initiatives by staying current on product, system, and workflow changes.
• Foster a positive, collaborative, and accountable work culture by modeling professional behavior, encouraging open communication, supporting team engagement, and reinforcing departmental values in daily operations.
• Perform all other duties as assigned to support departmental goals and operational efficiency.

Qualifications

• 3+ years of commercial insurance rating experience in multiple lines of business.
• Extensive commercial insurance and technical experience.
• Proficient in insurance software systems.
• Ability to lead change with a sense of urgency.
• Ability to exercise professional judgment and assume responsibility for decisions.

Benefits

• Competitive compensation
• Paid time off
• Comprehensive wellness benefits and programs
• Employer funded health savings account
• Profit sharing
• 401(k)
• Paid parental leave
• Employee stock purchase plan
• Tuition assistance and professional continuing education