Randall Reed's Planet Ford 635 - Delivery Coordinator

Responsibilities

• Walk around vehicle with new car customers and inspect their vehicles after being detailed inside and out to ensure quality and informative technology delivery process.
• Schedule Monday – Saturday with Sundays off and one day off during the week.
• Inspect vehicle for signs, scratches, dents, stains, spots.
• Receive and process license plates from the title clerks and reach out to customers to let them know when plates have arrived.
• Install plates and registration sticker for customers.
• Follow up with customers on their experience to ensure they are satisfied and inform GSM of any customer service issues.
• Cookordinate with sales consultant regarding any concerns that may arise during delivery.
• Help customers set-up the FordPass Smartphone application to work with their vehicle when compatible.
• Assist customers on the service drive who are having any technical issues with SYNC System.
• Create daily and monthly spreadsheet reports for customer feedback scores as well as key tracking and other delivery-relevant information.
• Printing temporary license plates for new car customers.
• Stocking and keeping track of vehicle packets in the inventory closet.

Qualifications

• Looking to hire ASAP for the Automotive Delivery Coordinator Position.

Benefits

• Bilingual a plus, but not required.

Pay

• N/A

Schedule

• Monday – Saturday with Sundays off and one day off during the week.